Terms and Conditions

Booking T's and C's

Oche The Strand

You can book playing time at Oche The Strand, London safely and efficiently at www.oche.com/uk/london. You choose what time, day and how many friends you want to bring. Booking of playing time is prepaid, and you will receive the booking reference by email. The booking reference is used when you arrive at the venue. Please read these terms and conditions that apply when you book with us. Should you have any questions, please feel free to contact our friendly team to discuss on [email protected].

Please note the below terms and conditions only apply to online reservations, for all event/package bookings please refer to the T&C's outlined on your invoice. Should you have any questions feel free to contact your event manager directly on [email protected].

BOOKING CONFIRMATION AND PREPAYMENT:

In order to confirm your booking, you will have to pay for darts play in advance. Please fill in your full name, phone number and email in the booking. You will receive a payment link via email, please follow the link to complete the payment. Your booking is reserved upon completion of payment. Payment links have an expiration date and non-payment will result in the reservation request being removed without notice.

CANCELLATIONS:

All dart bookings are final and Oche will only provide refunds or credits should you wish to cancel or reduce player numbers on your dart booking up to 48 hours prior to the booking time and date. Fees may apply for late cancellations and no-shows of Bar and restaurant bookings. For larger groups and on key occasion days for our business, we reserve the right to increase the notice required. This will be outlined in your booking journey.

REDUCED GUEST NUMBERS / NO SHOWS:

There are no refunds or monies transferred available should there be a reduction in final numbers on the day of the function or once final numbers are confirmed and paid for. In the event of no shows on the day, dart play cannot be transferred to food or beverage credit. For all bookings your booth/table will be held for 20 minutes. After this time your table may be charged a cancellation fee and your table may be given away. If you are late for your reservation, this may be taken off your total booking time.

POSTPONEMENT:

Postponement may be offered if requested up to 5 days prior to the booking date. Rebooking of postponement must be done within 3 months. If a guest wants to postpone without a set date locked in - it will be moved to 3 months away and it is up to the guest to advise of the new date. If the date comes up without contact from the guest the payment will be forfeited.

PROPERTY AND DAMAGES:

The Guest will be financially responsible for any damage sustained to Oche property and/or fittings prior to, during or after the function by the Guest, their function’s guests, or contractors engaged by the Guest. The Guest will be charged for any repairs, labour or replacement, as deemed necessary by management.

PRE-ORDER PACKAGES                

All package pre-orders must be made within 72 hours of your booking starts. Any changes in the number of persons must be notified within 72 hours before the booking starts. Otherwise, the pre-booking will be charged in full.

RESPONSIBILITY:

Oche does not accept responsibility for the damage or loss of goods left on the premises prior to, during or after a booking. 

AGE POLICY

Under 18’s are permitted until 5pm daily when accompanied by a responsible adult. After this time which the venue will be strictly over 18’s only. We run a strict Challenge 21 policy, so if you’re lucky enough to look under 21, you will be asked to provide proof of age to show you are over 18. We accept passports and UK driving licenses only. Photocopies will not be accepted.

We reserve the right, at our sole discretion, to refuse entry to the premises and may undertake security searches for the benefit of everyone's enjoyment and safety. Throughout your party's visit to the premises, everyone in your group is required to act responsibly. The management of Oche UK reserves the right to refuse to honour a booking and/or eject visitors who are deemed to be intoxicated or under the influence of drugs, acting violently, disruptively, or irresponsibly; causing a nuisance to others; or responsible for the commissioning of a criminal or civil offence.